Service_Request

Mapped https://mapped.com/schema/mapped/1.0/core#Service_Request

A formal request for facility-related services, including maintenance and repairs. It initiates the process of addressing issues, potentially leading to a Work Order.

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Hierarchy

Parent classes: Entity

Subclasses: none, this is a leaf class.

Facts

Fact	Value
URI	https://mapped.com/schema/mapped/1.0/core#Service_Request
Source	Mapped
Protobuf	SERVICE_REQUEST
Deprecated	No

Properties

Property	Type	Required	Default	Description
externalDateCreated	dateTime			The data this entity was created at the source.
externalDateUpdated	dateTime			The data this entity was updated at the source.
jobPriority	string			The priority of this job.
jobType	string			The Job Type, or activity, associated with a work order.
origin	string			The source or method through which a Service Request is submitted, such as Web App, Mobile App, Call, or Email.
referenceUrl	string			A reference URL of the entity.
requestStatus	string			The current status of a Service Request (i.e., Pending, Approved, Rejected, etc.).
sector	string			The sector, or domain, associated with a work order.
summary	string			The summary of this entity (or a job).

exactType is always Service_Request.

Inherited properties (14)

Property	Type	Required	Default	Description
connectedDataSourceId	string			The id of the origin data source of an entity. This id is already a part of mappingKey but important for faster query.
connectorIds	Array<string>			The ids of the connectors associated with the entity.
dateCreated	dateTime			Datetime when it is created.
dateUpdated	dateTime			Datetime when it is updated last time.
description	string
enrichmentSourceConnectorId	string			The id of the source connector with which the vertex, whether it's a property bag or a derived entity, is associated.
id	string	Yes		A globally unique ID in Mapped services.
isVirtual	boolean		false	If this is true, the corresponding entity is virtual, meaning it doesn't exist in the real world but fabricated in the Mapped's system.
mappingKey	string			The origin of the entity. More detailed definition is available at here.
name	string
organizationId	string	Yes		The id of the organization that owns the entity.
seeAlso	string
systemType	Array<Object>			A system type of the system the entity is associated.
type	Array<Object>	Yes		The entity's types or classes. The types are determined within the class hierarchy. This is an stringified alias for rdf:type.

Relationships

Relationship	Targets	Inverse	Cardinality	Notes
hasAssignee	Person		0..*	transitive, canonical Assignee.
isReportedBy	Person		0..1	transitive, canonical Reporter.
isResponsibilityOf	People_Group	isResponsibleFor	0..*	A relationship between a group of individuals and the asset for which they hold responsibility of a certain Thing.
relatesTo	Thing, Place, Work_Order		0..*	transitive, canonical Related entities.

Inherited relationships (8)

Relationship	Targets	Inverse	Cardinality	Notes
contributesProperty	Meta	hasPropertyContributedFrom	0..*	transitive, canonical Mapped's internal relationship indicating that a vertex is contributing a property/value to another vertex.
hasExtendedProperty	ExtendedProperty		0..*	transitive, canonical The entity's customer-defined extended properties, one node per key-value pair.
hasGeneratedArtifact	OpenUSD_Layer	isGeneratedFrom	0..*	The layers generated from this source.
hasIdentity	Identity		0..*	transitive, canonical
hasPrimBinding	OpenUSD_Prim_Binding	isPrimBindingOf	0..*	transitive, canonical Attaches a prim address. Used directly on an entity for pure addressing that carries no physical claim, and on a Representation or level-of-detail heuristic to realise it in USD.
hasPropertyBag	PropertyBag		0..*	transitive, canonical
isConstraintTarget	Spatial_Constraint	constrainsAgainst	0..*	The constraints evaluated against this representation or entity.
isSubjectOfConstraint	Spatial_Constraint	constrainsSubject	0..*	The constraints this entity is the subject of.

Referenced by

Classes whose own relationships point at Service_Request.

• relatesTo (1): Work_Order

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